The Business of Learning

The Business of Learning, Episode 39: Developing Modern Leaders

Effective leaders do more than manage performance: They inspire. They innovate. They listen, and they go out of their way to help their team members succeed.

To learn more about modern leadership, we spoke with Laura Smith Dunaief, an experienced learning leader and an instructor for Training Industry’s continuing professional development programs, and Mark Herschberg, a chief technical officer, professor and author of “The Career Toolkit, Essential Skills for Success That No One Taught You.” 

The Business of Learning, Special Episode: Virtual Learning Engagement in 2021

2020 accelerated the adoption of virtual meeting and collaboration tools, as companies looked to keep their employees connected and engaged as they worked remotely during the coronavirus pandemic. It’s also become clear that remote work and learning are here to stay.

We spoke with Matt Giegerich, chief executive officer of The Inception Company, and Shaun Urban, president of The Inception Company, for expert insights on engaging virtual learners in 2021 and beyond. 

Listen to this new episode, sponsored by The Inception Company, to learn more on: 

• Virtual engagement lessons we learned in 2020. 
• How to combat virtual meeting fatigue in an increasingly digital workplace. 
• Tips for successful virtual meeting and training facilitation. 

The Business of Learning, Episode 38: Experiential Learning - How to Support "Learning by Doing"

Learning and development (L&D) leaders worldwide are finding new and innovative ways to immerse their learners in training that drives business results.

To learn more about experiential learning, we spoke with Meghan Castillo principal learning experience designer at HubSpot, and Hasti Mehta, learning and development operations specialist at HubSpot.

Listen now to learn more on:

• Creating immersive training experiences in a virtual environment.
• Leveraging experiential learning for increased learner engagement.
• The business benefits of experiential learning.

The Business of Learning, Special Episode - The Future Workforce: Developing Lifelong Learners

As we recorded this episode in January 2021, the future of work has perhaps never been more uncertain. The coronavirus pandemic has shifted both how many businesses operate and how many employees do their job.

To learn more about what the future workforce will look like, and training’s role in developing it, we spoke with Keith Keating, senior director and global learning strategist at GP Strategies. 

Listen to this new episode, sponsored by GP Strategies, to learn more on:

• How COVID-19 has impacted the future workforce.
• The skills the future workforce needs to thrive.
• Future training trends to look out for.

The Business of Learning, Special Episode: How to Measure and Maximize the Impact of Training

The measurement challenge is a common one in the training industry. While we know that L&D plays a key role in helping organizations reach their goals, learning leaders have long struggled to prove the business impact of training.

To learn more and uncover the secrets behind effective training measurement and evaluation, we spoke with Asha Pandey, founder and chief learning strategist at EI Design.

Listen to this episode, sponsored by EI Design, to learn more on:

• Common oversights learning leaders make when measuring the impact of training.
• How to identify which key performance indicators (KPIs) to measure.
• Popular measurement models and methods.

The Business of Learning, Episode 37: Reflecting on 2020 and Planning for 2021

2020 was a whirlwind. L&D was hard at work helping organizations navigate the coronavirus’ impact on businesses across industries, whether by rolling out a new health and safety course or shifting in-person programs online.

As we begin a new year, we spoke with Tiffany Poeppelman, director of LinkedIn’s business leadership program, and Amy Contreras, head of L&D at Uber Freight, to reflect on the learning trends we saw in 2020 and what to expect in 2021. 

 

Listen now to learn more on: 

• The rise of remote learning. 
• 2020 L&D trends that are here to stay. 
• The skills leaders need to develop successful teams in 2021.

The Business of Learning, Episode 36: L&D's Role in Change Management

2020 has been a year marked by change, with the coronavirus pandemic disrupting both our personal and professional lives. To keep pace, organizations have had to shift many business operations on the fly, and learning leaders have proved paramount in helping them do so.

To learn more about learning and development (L&D)’s role in change management, we spoke with Loren Sanders, enterprise manager of L&D at CVS Health, and Scott Nutter, who retired last month after working with Delta Airlines for 22 years managing its pilot training programs, and who now owns Touch ‘n Go Solutions.

Listen now to learn:

• What it looks like when an organization can navigate change well.
• How L&D can leverage what it already does well to support change management.
• How to train successful change leaders.

The Business of Learning, Special Episode: Leadership Skills for the Digital Workplace

With the rise of online collaboration tools, video meeting platforms and even mobile coaching apps, it’s safe to say that the future of work is digital. To learn more about digital leadership, we’re speaking with Anja Emonds expert research manager at CrossKnowledge. 

The Business of Learning, Episode 35: 15 Years in the Training Industry: Taking Stock and Looking Forward

The learning and development (L&D) field moves at a fast pace, as societal shifts and emerging technologies continue to impact the business of learning. In honor of Training Industry’s 15-year anniversary, we spoke with Ken Taylor, president and editor-in-chief at Training Industry, to reflect on what’s changed over the last decade and a half and what to expect in the future of the corporate training.

The Business of Learning, Episode 34: Giving Feedback in a Remote Workplace

While remote work has its perks, including increased flexibility during such a turbulent time, L&D must ensure leaders have the tools they need to set their remote employees, and their organizations, up for success. We spoke with Sergey Gorbatov and Angela Lane, human performance thought leaders and co-authors of “Fair Talk: Three Steps to Powerful Feedback,” to learn more about giving feedback in a remote workplace.