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The Business of Learning is produced by the team at TrainingIndustry.com, and focuses on the intersection of business performance and human capital development. Our guests are experts and innovators in organizational learning and development, and we highlight original research on trends and best practices in corporate training.
The Business of Learning is produced by the team at TrainingIndustry.com, and focuses on the intersection of business performance and human capital development. Our guests are experts and innovators in organizational learning and development, and we highlight original research on trends and best practices in corporate training.
Episodes

Monday Oct 18, 2021
Monday Oct 18, 2021
COVID-19 accelerated the rise of virtual learning, with many companies shifting to hybrid or remote work, they looked to remote learning as a way to upskill and train their workforce with the tools and skills they needed to thrive. We also know that remote and hybrid work isn’t going away any time soon, which means virtual training is here to stay.
We spoke with Jeb Blount, chief executive officer of Sales Gravy, to learn more about virtual training.
Listen now to learn more on:
- How to shift in-person training programs online.
- What makes virtual training successful, and what doesn't.
- How to engage learners in a virtual environment.

Monday Sep 27, 2021
Monday Sep 27, 2021
Learning and development leaders are also business leaders responsible for delivering training that drives results. However, most of us aren’t born business-savvy. Fortunately, business acumen is a skill that can be learned. We spoke with Emily Ricco, senior manager of learning design in global enablement at Salesforce and Micah Jacobson, director of learning design in global enablement at Salesforce, to learn how training professionals can build their business acumen and improve the impact of training as a result.
Listen Now to Learn More On:
- Why it's important for learning leaders to understand business processes and plans.
- How to improve your financial literacy.
- How training and development can help improve business acumen across the enterprise.

Monday Aug 30, 2021
Monday Aug 30, 2021
Resilience is an invaluable trait in both our personal and professional lives. It arms us with the strength and agility we need to overcome obstacles and thrive in the face of change. We spoke with Gavin Sutton, head of learning and development at Ogilvy, and Tricia Inderhees, learning and development consultant leader at the Cincinnati Insurance Companies and an Agile-certified HR and L&D professional, to learn more about training's role in building resilience.
Listen now to learn more on:
- Tips and best practices for resilience training.
- How resilience can help leaders overcome obstacles.
- How to create a resilient work, and learning, environment.

Monday Jul 26, 2021
Monday Jul 26, 2021
We spoke with Susan Kish, an education and training advocate for The Superior Group, and De’Lisa Stringer, a project manager and diversity and inclusion practitioner, to learn how L&D leaders can build internal consulting skills and become trusted business partners.

Monday Jun 28, 2021
Monday Jun 28, 2021
Dr. Amy Edmondson first introduced the idea of psychological safety while conducting research as a Ph.D. candidate at Harvard Business School. Now, businesses across industries strive to build psychological safety on their teams, which is proven to drive innovation and business outcomes as a result.
In this episode of "The Business of Learning," we spoke with Dr. Edmondson, Novartis Professor of Leadership at Harvard Business School and author of “The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth,” to learn more about psychological safety as it relates to learning and development.

Monday May 24, 2021
Monday May 24, 2021
Although the concept of adaptive learning isn’t new, it’s perhaps more relevant than ever. After all, we live in a world of automation, where everything from the TV shows we watch to the products we buy are personally recommended based on our unique needs and preferences. And the corporate training world is no different.
In this episode of The Business of Learning, sponsored by Realizeit, we spoke with Manoj Kulkarni, chief executive officer at Realizeit, to learn more about adaptive learning.

Monday May 17, 2021
Monday May 17, 2021
Today’s workforce is dynamic, and there’s no one-size-fits-all training approach that will work for every organization and for every learner. Blended learning helps overcome the challenges of meeting the many different needs of many different learners, engaging a wide group of employees and giving them the training they need, when they need it.
In this episode of "The Business of Learning," we spoke with Jamie Breshears, senior manager in Deloitte Consulting’s learning and leadership practice, and Lynn Leadley, a certified professional in training management and senior vice president at Pax8 University, to learn how blended learning can drive engagement and, as a result, business outcomes.

Monday Apr 26, 2021
Monday Apr 26, 2021
In the modern workplace, social learning is in full swing, with digital collaboration tools and social networks driving a culture of peer-to-peer learning.
We spoke with Kacie Walters, head of global professional development at Northern Trust Corporation, Linda Cai, an experienced learning and talent executive and author of “Share: How Organizations Can Thrive in an Age of Networked Knowledge, Power and Relationships,” and Nicole Lembo, manager of academic programs at JetBlue Airways, to find out how learning leaders can enable social learning in the workplace.

Monday Mar 29, 2021
The Business of Learning, Episode 39: Developing Modern Leaders
Monday Mar 29, 2021
Monday Mar 29, 2021
Effective leaders do more than manage performance: They inspire. They innovate. They listen, and they go out of their way to help their team members succeed.
To learn more about modern leadership, we spoke with Laura Smith Dunaief, an experienced learning leader and an instructor for Training Industry’s continuing professional development programs, and Mark Herschberg, a chief technical officer, professor and author of “The Career Toolkit, Essential Skills for Success That No One Taught You.”

Monday Mar 08, 2021
Monday Mar 08, 2021
2020 accelerated the adoption of virtual meeting and collaboration tools, as companies looked to keep their employees connected and engaged as they worked remotely during the coronavirus pandemic. It’s also become clear that remote work and learning are here to stay.
We spoke with Matt Giegerich, chief executive officer of The Inception Company, and Shaun Urban, president of The Inception Company, for expert insights on engaging virtual learners in 2021 and beyond.
Listen to this new episode, sponsored by The Inception Company, to learn more on:
- Virtual engagement lessons we learned in 2020.
- How to combat virtual meeting fatigue in an increasingly digital workplace.
- Tips for successful virtual meeting and training facilitation.
