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The Business of Learning is produced by the team at TrainingIndustry.com, and focuses on the intersection of business performance and human capital development. Our guests are experts and innovators in organizational learning and development, and we highlight original research on trends and best practices in corporate training.
Episodes

Monday Jun 06, 2022
Monday Jun 06, 2022
Today's business environment is marked by rapid shifts in how we work and learn, and businesses across industries need effective leaders who can guide their teams into the future. However, developing leaders who can succeed despite these shifts isn't easy. Fortunately, leadership — just like any other skill — can be learned through ongoing training and development.
In this episode of The Business of Learning, sponsored by Sounding Board, Inc., we spoke with Lori Mazan, co-founder, president and chief coaching officer at Sounding Board Inc., to learn more about leadership coaching and development.

Tuesday May 31, 2022
Tuesday May 31, 2022
To stay competitive in today’s rapidly shifting market, companies can’t rely on a once-a-quarter course or workshop to upskill and reskill employees. The most successful organizations are weaving learning into employees’ daily workflows. In this episode, we spoke with Steve Young, global head of employee experience and leadership assessments at Caterpillar, and Heer Kansal, global technical L&D leader at Novelis, to learn more about learning in the flow of work.

Thursday Apr 21, 2022
Thursday Apr 21, 2022
Learning has the power to drive change, especially when it’s made accessible to learners from diverse groups, or when its goal is to improve diversity, equity and inclusion (DEI) across the organization. To learn how training can help drive a more inclusive future of work, we spoke with Anson Green, senior manager of economic opportunity at Tyson Foods, Lori Spicer Robertson, vice president of DEI at Saks Fifth Avenue and founder and chief joymaker at Wundher, and Alaina Doyle, learning and development director at Wells Fargo.
Listen now for insights on:
- What we mean by "equitable learning."
- What effective allyship looks like in today's business environment.
- How can organizations remain accountable and committed to advancing equitable work and learning.

Tuesday Apr 12, 2022
Tuesday Apr 12, 2022
From the rise of remote and hybrid work to digital transformation and its resulting demand for a digitally fluent workforce, organizations are relying on learning and development (L&D) more than ever before.
In episode of The Business of Learning, sponsored by Execonline, we spoke with Stephen Bailey, chief executive officer of ExecOnline. Stephen, to learn how L&D can help drive and sustain business growth during times of change.

Monday Mar 28, 2022
The Business of Learning, Episode 51: Continuous Coaching and Feedback
Monday Mar 28, 2022
Monday Mar 28, 2022
Coaching is a valuable tool for professional development, benefiting both coaches and coachees and boosting business outcomes as a result. However, building a culture of coaching and continuous feedback doesn’t build itself … especially in a digital environment. To learn how learning and development can help, we spoke with Erin Goldman, manager of people development at ZipRecruiter, Sharon Delaney McCloud, director of corporate communications at UNC health system, and Ellie Soccorsy, L&D advisor at edyn. Listen now for expert insights on:
- How coaching can deliver the meaningful development opportunities employees are looking for.
- The skills leaders and coaches need to give feedback, and how to develop them.
- How technology can support coaching in the flow of work.

Monday Feb 28, 2022
Monday Feb 28, 2022
With more companies having some employees work on site, and others remotely, and some with a combination of both, hybrid training has arrived as a new way to deliver training to the modern workforce, but it’s not without its challenges. To learn more about hybrid learning, we spoke with Dr. Grace Chang, associate director of research and development at EY, and Vidya Krishnan, chief learning officer and global head of learning and development at Ericsson.
Listen now for insights on:
- Hybrid learning challenges and possible solutions.
- How training can connect hybrid teams.
- How to ensure an equitable hybrid learning experience.

Tuesday Feb 01, 2022
Tuesday Feb 01, 2022
COVID-19 accelerated the adoption of digital learning across organizations worldwide. However, many companies are still at the beginning of their digital adoption journeys.
In this special episode of The Business of Learning, sponsored by CrossKnowledge, we spoke with Jan Rijken, learning director at CrossKnowledge, to learn how L&D can support digital adoption across the enterprise.

Monday Jan 31, 2022
Monday Jan 31, 2022
The Great Resignation has caused employees across industries to quit their jobs at record rates in favor of new opportunities that better align with their interests, values and goals. To learn more about how learning and development can help organizations retain their people, and attract new talent, we spoke with Julian Malnak, global director of L&D at Goodyear, and Julie Winkle Guiloni, a columnist for Training Industry Magazine, consultant and author of, “Promotions Are So Yesterday: Redefine Career Development. Help Employees Thrive,” releasing in March.

Monday Dec 27, 2021
Monday Dec 27, 2021
The Great Resignation is in full swing, with employees across industries reevaluating their priorities and often leaving their jobs for more meaningful work at companies that invest in and support their professional development. In this episode of The Business of Learning, we spoke with Joe Scarfone, a global learning and development consultant at Lenovo, and Megan Jakes, director of talent, culture and organizational effectiveness at Charter Steel, to learn more on:
- How to create a learning culture in your organization.
- How to build company culture online.
- The impact of company culture on the bottom line.

Monday Dec 06, 2021
Monday Dec 06, 2021
One of the most difficult parts of being a leader is evaluating employees’ performance: How can you really tell if your team members are hitting the mark or are falling up short? How can you make sure you’re giving the right feedback, and enough of it? And, most importantly, how can you connect the dots between individual performance and organizational success?
To find out the answers to the questions above and more, we spoke with Dr. Paul Leone, an author, course instructor for Training Industry’s measurement certificate course and founder of MeasureUp consulting, and Michael Ventura, founder and former chief executive officer of Sub Rosa, a strategy and design consultancy, and author of “Applied Empathy."