The Business of Learning

The Business of Learning, Episode 50: Hybrid Learning Is Here. Are You Ready?

With more companies having some employees work on site, and others remotely, and some with a combination of both, hybrid training has arrived as a new way to deliver training to the modern workforce, but it’s not without its challenges. To learn more about hybrid learning, we spoke with Dr. Grace Chang, associate director of research and development at EY, and Vidya Krishnan, chief learning officer and global head of learning and development at Ericsson.

Listen now for insights on:

• Hybrid learning challenges and possible solutions.
• How training can connect hybrid teams.
• How to ensure an equitable hybrid learning experience.

The Business of Learning, Special Episode: Digital Learning Adoption Challenges and Solutions

COVID-19 accelerated the adoption of digital learning across organizations worldwide. However, many companies are still at the beginning of their digital adoption journeys.

In this special episode of The Business of Learning, sponsored by CrossKnowledge, we spoke with Jan Rijken, learning director at CrossKnowledge, to learn how L&D can support digital adoption across the enterprise. 

The Business of Learning, Episode 49: L&D’s Role in Retaining Talent During he Great ResignationT

The Great Resignation has caused employees across industries to quit their jobs at record rates in favor of new opportunities that better align with their interests, values and goals. To learn more about how learning and development can help organizations retain their people, and attract new talent, we spoke with Julian Malnak, global director of L&D at Goodyear, and Julie Winkle Guiloni, a columnist for Training Industry Magazine, consultant and author of, “Promotions Are So Yesterday: Redefine Career Development. Help Employees Thrive,” releasing in March. 

The Business of Learning, Episode 48: Beyond Training - L&D‘s Role in Building Company Culture

The Great Resignation is in full swing, with employees across industries reevaluating their priorities and often leaving their jobs for more meaningful work at companies that invest in and support their professional development. In this episode of The Business of Learning, we spoke with Joe Scarfone, a global learning and development consultant at Lenovo, and Megan Jakes, director of talent, culture and organizational effectiveness at Charter Steel, to learn more on: 

• How to create a learning culture in your organization.
• How to build company culture online.
• The impact of company culture on the bottom line.

The Business of Learning, Episode 47: How to Support and Measure Employee Performance

One of the most difficult parts of being a leader is evaluating employees’ performance: How can you really tell if your team members are hitting the mark or are falling up short? How can you make sure you’re giving the right feedback, and enough of it? And, most importantly, how can you connect the dots between individual performance and organizational success?

To find out the answers to the questions above and more, we spoke with Dr. Paul Leone, an author, course instructor for Training Industry’s measurement certificate course and founder of MeasureUp consulting, and Michael Ventura, founder and former chief executive officer of Sub Rosa, a strategy and design consultancy, and author of “Applied Empathy."

The Business of Learning, Episode 46: Ready, Set, Pivot — Building Agile Learning Programs

With the way we work — and learn — transforming at an unprecedented pace, building Agile learning programs is more important than ever. However, creating adaptive and flexible programs that can shift alongside business priorities isn't easy. We spoke with  Marjorie Van Roon, a Certified Professional in Training Management and senior manager of learning and development at Best Buy Canada, to learn how learning leaders can build Agile learning programs that set their organizations up for success ... no matter what roadblocks lie ahead. 

Listen now to learn more on:

• The skills training professionals need to drive Agile learning processes.
• How Agile learning benefits individual learners and the business at large.
• Why Agile learning should remain a top priority for businesses today.

The Business of Learning, Special Episode: Measure to Prove. Measure to Improve.

Training measurement is a notoriously difficult aspect of the training manager role. However, measuring the impact of training is essential for proving learning and development (L&D)'s impact on the business — and your own.

In this special episode of The Business of Learning, sponsored by GP Strategies, Bonnie Beresford, director of performance and learning analytics at GP Strategies, answers our most pressing questions about training measurement.

The Business of Learning, Special Episode: Your Virtual Training Questions, Answered

COVID-19 accelerated the rise of virtual learning, with many companies shifting to hybrid or remote work, they looked to remote learning as a way to upskill and train their workforce with the tools and skills they needed to thrive. We also know that remote and hybrid work isn’t going away any time soon, which means virtual training is here to stay. 

We spoke with Jeb Blount, chief executive officer of Sales Gravy, to learn more about virtual training. 

Listen now to learn more on:

• How to shift in-person training programs online.
• What makes virtual training successful, and what doesn't.
• How to engage learners in a virtual environment.

The Business of Learning, Episode 45: Building Business Acumen as a Learning Leader

Learning and development leaders are also business leaders responsible for delivering training that drives results. However, most of us aren’t born business-savvy. Fortunately, business acumen is a skill that can be learned. We spoke with Emily Ricco, senior manager of learning design in global enablement at Salesforce and Micah Jacobson, director of learning design in global enablement at Salesforce, to learn how training professionals can build their business acumen and improve the impact of training as a result. 

Listen Now to Learn More On:

• Why it's important for learning leaders to understand business processes and plans.
• How to improve your financial literacy.
• How training and development can help improve business acumen across the enterprise.

The Business of Learning, Episode 44: How to Bounce Back - Training's Role in Building Resilience

Resilience is an invaluable trait in both our personal and professional lives. It arms us with the strength and agility we need to overcome obstacles and thrive in the face of change. We spoke with  Gavin Sutton, head of learning and development at Ogilvy, and Tricia Inderhees, learning and development consultant leader at the Cincinnati Insurance Companies and an Agile-certified HR and L&D professional, to learn more about training's role in building resilience. 

Listen now to learn more on:

• Tips and best practices for resilience training.
• How resilience can help leaders overcome obstacles.
• How to create a resilient work, and learning, environment.