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The Business of Learning is produced by the team at TrainingIndustry.com, and focuses on the intersection of business performance and human capital development. Our guests are experts and innovators in organizational learning and development, and we highlight original research on trends and best practices in corporate training.
The Business of Learning is produced by the team at TrainingIndustry.com, and focuses on the intersection of business performance and human capital development. Our guests are experts and innovators in organizational learning and development, and we highlight original research on trends and best practices in corporate training.
Episodes

Monday Dec 12, 2022
Monday Dec 12, 2022
Navigating the world of learning technologies can be daunting, to say the least. From tried-and-true learning management systems (LMSs) to virtual and augmented reality solutions, there’s no shortage of learning technologies on the market. However, selecting and managing learning technologies remains a challenge for even experienced learning leaders.
In this episode of The Business of Learning, we spoke with Kim Davis, CPTM, senior manager of comprehensive and innovative faculty development programs at the American College of Surgeons and an instructor for Training Industry’s Managing Remote Learning Certificate course, and Ted Schmitz, LMS program manager at Alight solutions, to learn more on:
- How to evaluate and select learning technologies strategically.
- The LMS integration process.
- How to gain buy-in to purchase a new learning technology.

Monday Dec 05, 2022
Monday Dec 05, 2022
The world of work has transformed over the past few years, and the pace of change facing businesses around the world shows no signs of slowing down any time soon. In order to support employees in this new world of work, it makes sense that we need to transform our learning and development offerings, too. But how can learning leaders evolve their offerings to support modern learners, and what role does unlearning play in setting them up for success?
In this episode of The Business of Learning, sponsored by Canvas, we spoke with Bruce Landry, managing partner and chief experience officer at Canvas, and Dr. Susan Gray, chief creative officer at Canvas, to find out the answers to these questions and more.

Monday Nov 21, 2022
Monday Nov 21, 2022
Digital transformation is disrupting the way we work and learn, and many companies are struggling to keep pace. The digital skills gap continues to widen, and learning and development (L&D) leaders are tasked with delivering innovative programs and solutions that can help them navigate digital disruption and thrive in the future of work.
In this episode of The Business of Learning, we spoke with Dr. Kim Tran, vice president and head of talent management at Allstate, and Stephanie Woerner, principal research scientist of MIT’s Center for Information Systems Research, to learn more about how training and development can support organizations in the age of digital transformation.

Tuesday Nov 08, 2022
Tuesday Nov 08, 2022
In today's fast-paced business environment, a learning culture is a strategic business advantage. However, creating a learning culture can seem daunting for even seasoned learning leaders.
This episode of The Business of Learning, sponsored by KPMG Learning Services, offers an inside look at how the U.S. Department of Veteran Affairs (the "V.A.") created a culture of learning and growth by partnering with KPMG Learning Services.

Thursday Sep 29, 2022
Thursday Sep 29, 2022
Employee engagement and retention remain two top challenges for business across industries. Learning and development (L&D) leaders can help by delivering training across the employee lifecycle, ensuring that learners receive the development opportunities they’re looking for — no matter where they are in their career journeys.
In this episode of The Business of Learning, we spoke with Dana Baker, Degreed engagement manager at Cisco, and Andy Schuster ,CPTM, senior training manager at Growmark, to learn more about delivering training across the employee lifecycle.

Monday Aug 29, 2022
Monday Aug 29, 2022
Today's world of work is more human centered than ever. This brings both challenges — such as the increased need for soft (i.e., human) skills — and opportunities — such as greater flexibility in how we work and learn, as well as a greater emphasis on employee wellness and well-being.
In this episode of the Business of Learning, we spoke with Jen Dudeck, chief people officer at RedHat, and Bayan Qoul, CPTM, learning and development (L&D) specialist at Expedia Group, to learn more about how training can support a human-centered workplace.

Tuesday Jun 28, 2022
Tuesday Jun 28, 2022
Training Industry research has found that diagnostics — the process of identifying performance needs and determine whether or not training can solve them — is a key process capability of great training organizations. However, identifying training needs isn't easy ... especially in today's globally dispersed business environment.
To learn how learning leaders can channel their undercover detective persona and identify true learning needs, we spoke with Training Industry's Training Needs Assessment Certificate course instructor and learning and development (L&D) consultant Dr. Kate Hixson, along with Alexandra Kubebatu, CPTM, an instructional designer at USAA and Gifty Abagre-Laryea, CPTM, U.S. training manager at World Relief.

Monday Jun 13, 2022
Monday Jun 13, 2022
Artificial intelligence (AI) has already transformed how we shop, watch movies and surf the internet. Now, it's set to transform learning and development (L&D) — for the better. In this special episode of The Business of Learning, sponsored by CYPHER Learning, we spoke with Graham Glass, founder and chief executive officer of CYPHER Learning, to learn more about AI-powered learning.
Listen now to learn more on:
- How AI can help create personalized learning journeys.
- How to begin adopting AI into your training programs.
- How AI can deliver more effective training at scale.

Monday Jun 06, 2022
Monday Jun 06, 2022
Today's business environment is marked by rapid shifts in how we work and learn, and businesses across industries need effective leaders who can guide their teams into the future. However, developing leaders who can succeed despite these shifts isn't easy. Fortunately, leadership — just like any other skill — can be learned through ongoing training and development.
In this episode of The Business of Learning, sponsored by Sounding Board, Inc., we spoke with Lori Mazan, co-founder, president and chief coaching officer at Sounding Board Inc., to learn more about leadership coaching and development.

Tuesday May 31, 2022
Tuesday May 31, 2022
To stay competitive in today’s rapidly shifting market, companies can’t rely on a once-a-quarter course or workshop to upskill and reskill employees. The most successful organizations are weaving learning into employees’ daily workflows. In this episode, we spoke with Steve Young, global head of employee experience and leadership assessments at Caterpillar, and Heer Kansal, global technical L&D leader at Novelis, to learn more about learning in the flow of work.
