The Business of Learning

The Business of Learning, Episode 46: Ready, Set, Pivot — Building Agile Learning Programs

With the way we work — and learn — transforming at an unprecedented pace, building Agile learning programs is more important than ever. However, creating adaptive and flexible programs that can shift alongside business priorities isn't easy. We spoke with  Marjorie Van Roon, a Certified Professional in Training Management and senior manager of learning and development at Best Buy Canada, to learn how learning leaders can build Agile learning programs that set their organizations up for success ... no matter what roadblocks lie ahead. 

Listen now to learn more on:

• The skills training professionals need to drive Agile learning processes.
• How Agile learning benefits individual learners and the business at large.
• Why Agile learning should remain a top priority for businesses today.

The Business of Learning, Special Episode: Measure to Prove. Measure to Improve.

Training measurement is a notoriously difficult aspect of the training manager role. However, measuring the impact of training is essential for proving learning and development (L&D)'s impact on the business — and your own.

In this special episode of The Business of Learning, sponsored by GP Strategies, Bonnie Beresford, director of performance and learning analytics at GP Strategies, answers our most pressing questions about training measurement.

The Business of Learning, Special Episode: Your Virtual Training Questions, Answered

COVID-19 accelerated the rise of virtual learning, with many companies shifting to hybrid or remote work, they looked to remote learning as a way to upskill and train their workforce with the tools and skills they needed to thrive. We also know that remote and hybrid work isn’t going away any time soon, which means virtual training is here to stay. 

We spoke with Jeb Blount, chief executive officer of Sales Gravy, to learn more about virtual training. 

Listen now to learn more on:

• How to shift in-person training programs online.
• What makes virtual training successful, and what doesn't.
• How to engage learners in a virtual environment.

The Business of Learning, Episode 45: Building Business Acumen as a Learning Leader

Learning and development leaders are also business leaders responsible for delivering training that drives results. However, most of us aren’t born business-savvy. Fortunately, business acumen is a skill that can be learned. We spoke with Emily Ricco, senior manager of learning design in global enablement at Salesforce and Micah Jacobson, director of learning design in global enablement at Salesforce, to learn how training professionals can build their business acumen and improve the impact of training as a result. 

Listen Now to Learn More On:

• Why it's important for learning leaders to understand business processes and plans.
• How to improve your financial literacy.
• How training and development can help improve business acumen across the enterprise.

The Business of Learning, Episode 44: How to Bounce Back - Training's Role in Building Resilience

Resilience is an invaluable trait in both our personal and professional lives. It arms us with the strength and agility we need to overcome obstacles and thrive in the face of change. We spoke with  Gavin Sutton, head of learning and development at Ogilvy, and Tricia Inderhees, learning and development consultant leader at the Cincinnati Insurance Companies and an Agile-certified HR and L&D professional, to learn more about training's role in building resilience. 

Listen now to learn more on:

• Tips and best practices for resilience training.
• How resilience can help leaders overcome obstacles.
• How to create a resilient work, and learning, environment.

The Business of Learning, Episode 43: How to Become an Effective Internal Consultant

We spoke with Susan Kish, an education and training advocate for The Superior Group, and De’Lisa Stringer, a project manager and diversity and inclusion practitioner, to learn how L&D leaders can build internal consulting skills and become trusted business partners. 

The Business of Learning, Episode 42: Building Psychological Safety in Learning Programs

Dr. Amy Edmondson first introduced the idea of psychological safety while conducting research as a Ph.D. candidate at Harvard Business School. Now, businesses across industries strive to build psychological safety on their teams, which is proven to drive innovation and business outcomes as a result.

In this episode of  "The Business of Learning," we spoke with Dr. Edmondson, Novartis Professor of Leadership at Harvard Business School and author of “The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth,” to learn more about psychological safety as it relates to learning and development. 

The Business of Learning, Special Episode: Anatomy of Adaptive Learning in a Workforce Context

 Although the concept of adaptive learning isn’t new, it’s perhaps more relevant than ever. After all, we live in a world of automation, where everything from the TV shows we watch to the products we buy are personally recommended based on our unique needs and preferences. And the corporate training world is no different. 

In this episode of The Business of Learning, sponsored by Realizeit, we spoke with Manoj Kulkarni, chief executive officer at Realizeit, to learn more about adaptive learning. 

The Business of Learning, Episode 41: Engage Your Learners With Blended Learning

Today’s workforce is dynamic, and there’s no one-size-fits-all training approach that will work for every organization and for every learner. Blended learning helps overcome the challenges of meeting the many different needs of many different learners, engaging a wide group of employees and giving them the training they need, when they need it.

In this episode of "The Business of Learning," we spoke with Jamie Breshears, senior manager in Deloitte Consulting’s learning and leadership practice, and Lynn Leadley, a certified professional in training management and senior vice president at Pax8 University, to learn how blended learning can drive engagement and, as a result, business outcomes.

The Business of Learning, Episode 40: Supporting Social Learning in the Workplace

In the modern workplace, social learning is in full swing, with digital collaboration tools and social networks driving a culture of peer-to-peer learning.

We spoke with Kacie Walters, head of global professional development at Northern Trust Corporation, Linda Cai, an experienced learning and talent executive and author of “Share: How Organizations Can Thrive in an Age of Networked Knowledge, Power and Relationships,” and Nicole Lembo, manager of academic programs at JetBlue Airways, to find out how learning leaders can enable social learning in the workplace.