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The Business of Learning is produced by the team at TrainingIndustry.com, and focuses on the intersection of business performance and human capital development. Our guests are experts and innovators in organizational learning and development, and we highlight original research on trends and best practices in corporate training.
Episodes

Monday Mar 27, 2023
Monday Mar 27, 2023
From navigating gender bias to dealing with systemic issues like the pay gap, women have long faced challenges in the workplace. These challenges and more have led to what’s commonly known as the “women’s leadership gap,” or the underrepresentation of women in leadership, most notably in the C-suite.
In honor of Women’s History Month, in this episode of The Business of Learning, we spoke with Cathrin Stickney, founder and CEO of Parity.org, and Dr. Theresa Horne, CPTM, a speaker and government leader, to learn more about the women’s leadership gap — and how learning and development (L&D) can help.

Monday Feb 27, 2023
Monday Feb 27, 2023
LinkedIn Learning’s 2023 Workplace Learning report found that the C-suite’s top priority is keeping employees motivated and engaged. Their second highest priority? Giving employees opportunities to move into different roles within the business.
We wanted to find out more about how learning and development (L&D) can help organization support internal career mobility. So, in this episode, we spoke with Megan Dillon, senior manager of L&D at Q-Centrix, Rebecca Gaboda, CPTM, organizational development manager at Skyward, Inc., and Chris Massaro, CPTM, manager of learning and professional development at Androscoggin Home Healthcare and Hospice, to learn more.

Monday Jan 30, 2023
The Business of Learning, Episode 60: Leading Learning in 2023
Monday Jan 30, 2023
Monday Jan 30, 2023
To kick of season 6 of “The Business of Learning,” we spoke with Kristin Davis, CPTM, training supervisor for the Wake County Government, Lauren Harris, CPTM, assistant director of training and development at the University of Colorado Boulder, and Amber Hancharick, CPTM, education and training manager at Northwest Bank, to learn what it takes to manage a thriving training function in 2023.
Tune in for expert insights on:
- How the training manager job role has evolved in recent years.
- The skills learning leaders need to manage training in 2023.
- How to mitigate burnout and prioritize your well-being as a busy training manager.

Monday Dec 19, 2022
The Business of Learning, Episode 59: Building a Strategic Training Function
Monday Dec 19, 2022
Monday Dec 19, 2022
Ongoing Training Industry research has found that strategic alignment is the most important process capability of great training organizations. The training function is expected to support the business by delivering programs and initiatives that improve human performance and, as a result, business outcomes. However, building a strategic training function can be a challenge, especially as business needs shift and evolve.
In this episode of The Business of Learning, we sat down with Heather Balcerek, talent development program manager at Amazon, and Michael Poll, an experienced learning and development professional who has led learning functions in industries including pharmaceuticals, insurance, technology, oil and gas, and higher education, to hear what it takes to build a strategic training function.

Monday Dec 12, 2022
Monday Dec 12, 2022
Navigating the world of learning technologies can be daunting, to say the least. From tried-and-true learning management systems (LMSs) to virtual and augmented reality solutions, there’s no shortage of learning technologies on the market. However, selecting and managing learning technologies remains a challenge for even experienced learning leaders.
In this episode of The Business of Learning, we spoke with Kim Davis, CPTM, senior manager of comprehensive and innovative faculty development programs at the American College of Surgeons and an instructor for Training Industry’s Managing Remote Learning Certificate course, and Ted Schmitz, LMS program manager at Alight solutions, to learn more on:
- How to evaluate and select learning technologies strategically.
- The LMS integration process.
- How to gain buy-in to purchase a new learning technology.

Monday Dec 05, 2022
Monday Dec 05, 2022
The world of work has transformed over the past few years, and the pace of change facing businesses around the world shows no signs of slowing down any time soon. In order to support employees in this new world of work, it makes sense that we need to transform our learning and development offerings, too. But how can learning leaders evolve their offerings to support modern learners, and what role does unlearning play in setting them up for success?
In this episode of The Business of Learning, sponsored by Canvas, we spoke with Bruce Landry, managing partner and chief experience officer at Canvas, and Dr. Susan Gray, chief creative officer at Canvas, to find out the answers to these questions and more.

Monday Nov 21, 2022
Monday Nov 21, 2022
Digital transformation is disrupting the way we work and learn, and many companies are struggling to keep pace. The digital skills gap continues to widen, and learning and development (L&D) leaders are tasked with delivering innovative programs and solutions that can help them navigate digital disruption and thrive in the future of work.
In this episode of The Business of Learning, we spoke with Dr. Kim Tran, vice president and head of talent management at Allstate, and Stephanie Woerner, principal research scientist of MIT’s Center for Information Systems Research, to learn more about how training and development can support organizations in the age of digital transformation.

Tuesday Nov 08, 2022
Tuesday Nov 08, 2022
In today's fast-paced business environment, a learning culture is a strategic business advantage. However, creating a learning culture can seem daunting for even seasoned learning leaders.
This episode of The Business of Learning, sponsored by KPMG Learning Services, offers an inside look at how the U.S. Department of Veteran Affairs (the "V.A.") created a culture of learning and growth by partnering with KPMG Learning Services.

Thursday Sep 29, 2022
Thursday Sep 29, 2022
Employee engagement and retention remain two top challenges for business across industries. Learning and development (L&D) leaders can help by delivering training across the employee lifecycle, ensuring that learners receive the development opportunities they’re looking for — no matter where they are in their career journeys.
In this episode of The Business of Learning, we spoke with Dana Baker, Degreed engagement manager at Cisco, and Andy Schuster ,CPTM, senior training manager at Growmark, to learn more about delivering training across the employee lifecycle.

Monday Aug 29, 2022
Monday Aug 29, 2022
Today's world of work is more human centered than ever. This brings both challenges — such as the increased need for soft (i.e., human) skills — and opportunities — such as greater flexibility in how we work and learn, as well as a greater emphasis on employee wellness and well-being.
In this episode of the Business of Learning, we spoke with Jen Dudeck, chief people officer at RedHat, and Bayan Qoul, CPTM, learning and development (L&D) specialist at Expedia Group, to learn more about how training can support a human-centered workplace.